It’s so exciting to take a new computer out of the box. Well, it is if you’re geeky.  When it’s built to your specifications, it’s even more exciting. Until you’ve gotten  the wonder tool up and running and say, “What the heck did they do to” whatever software you were using before which has now been updated. It’s not that we’re against improvements, but sometimes it seems the software publishers went nuts and totally redesigned an old faithful (or as faithful as software can be).

If it sounds like I’m speaking from recent experience, that’s only because I am. My new laptop is a thing of beauty until I try working with the 2010 version of Word .  Of course you don’t get a manual, but I’m really experienced at hitting the F1 key. However, no matter what I need assistance with (usually simple functions that require new commands or menus), I am directed from menu to menu to menu until my search subject was finally not found. This is not good customer relations.