The Customer Experience Improvement Program ( CEIP ) is an effort by Microsoft to increase customer satisfaction. By gathering information from people who use its software and services, Microsoft hopes to improve the quality and performance of its products. This is a volunteer program. You do not have to participate to use Microsoft products.
Here’s how the Customer Experience Improvement Program works:
When installing software that is part of the program, you will be asked if you want to join the program. If you join, the Customer Experience Improvement Program runs on your computer, without interfering with your tasks or how your computer functions. During computing sessions, small amounts of information about how you use your computer are sent to Microsoft, to be analyzed for aggregate trends and usage patterns. This information is then...
CreationCenter / AP The HTC HD7 smart phone runs Windows Phone 7. It's the company's most consumer-friendly phone software to date.
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But the spokesperson declined to reveal how Microsoft's Windows unit gained $259 million in Q1 FY 2010 revenues from the shakeup. Microsoft's Windows group
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On Thursday, Motorola filed a lawsuit alleging that Microsoft has infringed on 16 of its patents in the Windows operating system, Windows mobile software |
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