That’s right if you have fillable forms created in a previous version and expect to change them, your out of luck. I thought compatibility was the cornerstone of Acrobat.
Our firm does over $300 Million worth of business a year. We thought that Acrobat Professional ability to create fillable forms that could be shared, updated, and filled out by clients was a blessing. We not have dozens of worthless forms. And then there’s the embarrassment when a client with Acrobat 7 can’t fill out a form. THINK OF THE COST!
Adobe’s site doesn’t even mention the issue (although, their site search and help system is so poor that it may be their somewhere – who knows.)
At first, I thought I was doing something wrong. But, when I called support I was told that forms were not compatible. The service person then told me that she thought there might be a fix. However, without a service plan we’d have to pay to talk to Technical Support. We paid good money for this software (we buy multiple licenses) and only had this version for two days.
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